1. Introduction
These terms govern your use of the PRCW website and the purchase of products through it. By using the site or placing an order, you agree to these Terms and our Data Protection Policies.
2. Company Information
Sales via this website are made by PRCW Tech OÜ (Company No: 17066322). We operate under the PRCW brand. Contact: prcwtech@gmail.com or our customer service line.
3. Personal Data
Your personal information will be processed in accordance with our Data Protection Policies. By using the site, you confirm that the information you provide is accurate and truthful.
4. Website Use
You agree to use the site only to place valid orders. Fraudulent or speculative orders are prohibited and may be cancelled. You must be at least 18 years old to place an order.
5. Contract Formation
Information on the website is an invitation to treat, not a binding offer. A contract is only formed when we confirm your order.
6. Risk and Ownership
Risk passes to you upon delivery. Ownership transfers once full payment, including delivery charges, is received.
7. VAT
All prices include applicable Value Added Tax (VAT).
8. Defective Items
If a product is defective, contact us via prcwtech@gmail.com and return it with proof of purchase. If confirmed, we will refund the full amount including delivery charges using your original payment method. Your statutory rights remain unaffected.
9. Transfer of Rights
This agreement binds both parties and their successors. If a product is gifted, the recipient holds the same consumer rights. We may assign our rights without affecting your legal protections.
10. Severability
If any provision is deemed invalid, the remaining terms remain in effect.
11. Changes to Terms
We may amend these Terms at any time. The Terms in force at the time of order will apply, unless required otherwise by law.
12. Feedback and Complaints
We welcome your feedback via our contact form or email at prcwtech@gmail.com. EU consumers may also submit complaints via the online dispute resolution platform at http://ec.europa.eu/consumers/odr.