At PRCW, we aim to provide fast, reliable, and transparent shipping services to all our customers across Europe and worldwide. Below you will find all relevant information regarding delivery timelines, costs, and conditions.
1. Delivery Scope
We ship to most countries in Europe and selected destinations across North America, the Middle East, Asia, and Oceania. If your country is not listed at checkout, please contact our Customer Support team.
2. Delivery Times
Estimated delivery times begin once the order is dispatched from our warehouse. Orders are typically processed within 1–2 business days.
|
Region |
Estimated Delivery Time |
|
European Union Countries |
2–5 business days |
|
Non-EU European Countries |
3–7 business days |
|
United Kingdom |
3–6 business days |
|
North America (e.g., USA, Canada) |
5–9 business days |
|
Middle East & Asia |
6–10 business days |
|
Oceania (e.g., Australia, NZ) |
7–12 business days |
|
Rest of the World |
7–14 business days (varies by location) |
Note: Delivery times may vary due to customs clearance, local holidays, or unforeseen logistics delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your delivery address, package weight, and selected shipping method. PRCW may offer free shipping promotions from time to time, which will be clearly communicated.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking link and number. You can monitor the delivery status of your package in real time through the carrier’s website.
5. Customs & Import Duties
For deliveries outside the EU, customs duties or taxes may apply depending on local regulations. These charges are the responsibility of the recipient and are not included in the final checkout price unless otherwise stated.
6. Delivery Attempts & Issues
Our delivery partners will attempt delivery at the provided address. If you are unavailable, they may contact you, leave a delivery notice, or attempt redelivery. If a package is returned to us due to non-delivery, we will notify you and arrange a reshipment or refund (excluding shipping fees).
7. Undeliverable or Delayed Packages
If your package is delayed beyond the expected delivery window, or appears lost in transit, please contact us promptly. We will work directly with the courier to resolve the issue as quickly as possible.
8. Contact Information
For shipping inquiries or assistance with your delivery, please contact:
prcwtech@gmail.com